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IF YOU REQUIRE A RETURN, REFUND, OR WARRANTY CLAIM, PLEASE START BY WRITING US HERE: email@example.com or Write Us here.
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Because our products are made to order, personalized or already made we do not offer returns for change of mind and all sales are final. If your product is damaged or has any issues, we will do a return. We require you to first send us a picture showing the damage and upon inspection, we will tell you whether it fits our criteria for return. If approved we will ask you to send the product back to us at our address on the island of La Gomera , Valle Gran Rey , Spain. We do not cover return postage fees. Once received we will send you a brand new product at no cost to you, also it is possible sometimes the new product we will make especially for you to have small differences then the original one since most of our products are unique and handmade ( especially bracelets, all of them ) but we will make sure to discuss all these things with you if the case arises.
REFUNDS (IF APPLICABLE)
If you will decide you do not wish for another product then we will issue a refund for your order.
IF YOU REQUIRE A RETURN, REFUND, OR WARRANTY CLAIM, PLEASE START BY WRITING US HERE.